ABOUT US

OUR MISSION

Our mission is to educate the workforce on their rights and responsibilities within the workers' compensation system, ensuring they are informed and empowered.

Meet the Team

The Work Comp Chaos Team is made up of Lauren Cain and Chris Cain

Host

Lauren Cain

Lauren is a recent 2024 graduate from the University of Tennessee at Chattanooga, where she earned her degree in Business Administration with a major in Marketing and a minor in Creative Writing—plus a Cum Laude honor to top it off. She’s the brain and energy behind Work Comp Chaos, proudly serving as creator, producer, and co-host. During college, Lauren wore many hats: President of the American Marketing Association at UTC, Secretary of the Creative Writing Club, and even led the Piccolo/Flute section in the UTC Marching Mocs and Basketball Pep Band. Oh, and she snagged the prestigious Alpha Mu Alpha Award along the way. Whether it's crafting a brand story or leading a band section, Lauren brings both creativity and leadership to everything she does.

Host

Chris Cain, CWCP

Chris is the Vice President of The Southern Agency, where he oversees all things Operations and Claims. He’s got a big-picture mindset and a passion for solving complex challenges—traits that have landed him a seat on the United Heartland Insurance Company’s Claims Advisory Council. Over the years, Chris has lent his expertise to state-level initiatives too, including the Tennessee Telehealth Advisory Committee and the Utilization Review Advisory Committee. He’s no stranger to leadership, having served as President of the Chattanooga Claims Association for ten years and as President of the Tennessee State Claims Association from 2008 to 2009. Whether he’s shaping industry policy or optimizing agency operations, Chris is all about making a real impact.

Our Story

Work Comp Chaos began in 2022 as a humble university portfolio project, sparked by Lauren’s curiosity and drive to demystify the workers’ compensation system. What started as a podcast and website for a class assignment quickly turned into something bigger—a voice cutting through the jargon, making complex topics more accessible to everyone.

Today, Work Comp Chaos is reimagined as a dynamic learning hub, offering insights through blogs, videos, podcasts, and even fictional case studies featuring pop culture characters in relatable scenarios. It’s all about learning—without the dry lectures.

At the heart of it all is Lauren, the creator and creative engine behind the project. She’s joined by Chris, her father and a Certified Workers’ Compensation Professional (CWCP), who brings decades of industry experience to the table. Chris helps break down tough topics and adds a layer of credibility and depth to every discussion.

Together, they’re turning confusion into clarity—one episode, article, and storyline at a time.

Our Logo

The Leafy Sea Dragon

At the center of our logo is the leafy sea dragon—an unusual, often overlooked creature that blends into its surroundings while navigating wild waters. Much like workers’ comp, it’s complex, misunderstood, and full of surprises. We chose it as our mascot to represent resilience, adaptability, and hidden strength.

The Chaos Symbol & Spears

Surrounding the sea dragon is a chaos symbol, with spears jutting in every direction. It’s a nod to how overwhelming and scattered the workers’ comp world can feel—confusing laws, competing interests, and so many moving parts. The symbol reminds us why we’re here: to bring a little order to the chaos.

The Blue Watercolor Swirl

The swirling blue watercolor adds movement and fluidity, showing that learning is never static. It also reflects the idea of calm within the storm—something we hope to offer with every blog, episode, and explainer. Plus, it's a subtle nod to the sea dragon’s underwater home.

What People Say About
Work Comp Chaos

Mike, TPA

"Workers’ comp can be a maze, and most people don’t have the time to figure it all out. Work Comp Chaos lays it out in a way that actually makes sense—just solid, real-world info that’s useful for both business owners and employees."

Terri, Litigation Attorney

"I’ve spent years in the trenches of litigation, and I know how overwhelming it can be. What Work Comp Chaos is doing—breaking things down in a way that people can actually understand—is huge. It’s a resource that’s long overdue."

Christine, Legal Nurse

"Workers’ compensation isn’t just about paperwork—it affects real people dealing with real injuries. I love that Work Comp Chaos is giving people the information they actually need, without all the usual runaround."